Privacy Policy
Updated September 26, 2026
Scope and contact
This policy describes personal information handled in connection with the Ascend Research research-products storefront, orders, product subscriptions and support. Contact support@ascendresearchco.com for privacy requests or information about the business responsible for processing your data.
Information we collect
- Information you submit, including name, email, contact details, billing and delivery addresses, order details and support messages.
- Account and subscription information, including purchase history, recurring-order status and cancellation requests.
- Device and usage information, including browser details, pages viewed, referral information and identifiers collected through cookies, analytics and advertising technologies.
Payments are handled by third-party payment providers. Do not send card numbers or security codes to customer support.
How information is used and disclosed
We use information to operate the storefront, process and fulfill orders, manage recurring billing and cancellations, send transactional messages, answer support requests, help prevent fraud, maintain records and comply with law. Where permitted, we also use information for marketing, analytics and advertising measurement.
Relevant information may be disclosed to ecommerce and payment providers, fulfillment and shipping partners, email providers, analytics and advertising services, professional advisers and authorities where required by law. Information disclosed to advertising partners may constitute a sale, sharing or targeted advertising under applicable privacy laws.
Cookies and privacy choices
You can control cookies through browser settings and any privacy controls provided on this website. Browser restrictions may affect cart and account functionality. You can unsubscribe from marketing emails through their unsubscribe links. Marketing preferences do not cancel a product subscription or stop necessary order and billing messages.
To request an opt-out from sale, sharing or targeted advertising, or to ask about access, correction, deletion or other rights available where you live, email support@ascendresearchco.com. We may need to verify your identity and may retain information where required by law. We respond within the period required by applicable law.
Retention and security
Information is retained for the purposes described above, including accounting, dispute resolution and legal obligations. We use safeguards appropriate to the information and service; no system can guarantee absolute security.
Age restriction
The research storefront is intended for qualified purchasers aged 21 or older. Contact us if you believe someone under 21 has provided information through it.
Updates
Material changes will be reflected in this policy and communicated where required by law.
For in vitro laboratory research only. Not for human or veterinary use, and not for diagnostic or therapeutic use.
Questions? Email support@ascendresearchco.com or call (934) 246-4540. Ascend Research, 5830 E 2nd St, Ste 7000, Casper, WY 82609.